Every effort is made to run screening clinics from venues close to where you live to make getting to your appointment as easy as possible. Sometimes, however, we are not able to run clinics from your local GP and you will be asked to go to another place within the area, such as a larger health centre or community hospital.
Since the COVID-19 outbreak, due to the increased risk of infection to people with diabetes and staff, we are unable to return to many of the local GP surgeries we used before the pandemic. This means you may not get offered an appointment at your usual venue. Please accept our apologies for the inconvenience and be assured that the new venue will be the closest we can offer, and will have more choice of appointment dates and times and be near to bus routes from many localities.
Please see below for other travel options to get to your appointment.
We recommend you do not drive to your eye screening appointment as your pupils will be dilated to enable us to take photographs of the back of the eye, and this causes blurred vision for up to 6 hours afterwards. If you cannot use public transport and have no friends or family available to bring you, you may be able to arrange for volunteer transport.
Follow the links below to see what's available in
If you are eligible for patient transport, your booking will be made either by you, your GP, hospital staff or a dedicated call centre.
The number you need to call to book patient transport depends on where you live.
Patients in Northumberland, Newcastle, Gateshead, North Tyneside and should contact our PTS contact centre on 0191 215 1515.
Healthwatch Newcastle – 01913385720
Healthwatch Gateshead 01914770033
Healthwatch Northumberland 0333 2408 468
Healthwatch North Tyneside 0191 2635321
We are a local registered charity providing group transport services for the elderly, disabled, youth and community groups. Most of our 16 seat minibuses have accessible lifts and wheelchair friendly interiors. Modern, wheelchair accessible minibuses available from all depots.